You must pay in cash
When you talk non-stop about digital, it sometimes gives you a reality check when you actually live life in a physical world. The frustrations of crashed systems, products that don’t work, call centre...
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FIDO needs more vision for digital identities
The real way to crack the onboarding and criminal activity is to create strong and secure digital identities. We are moving in that direction, but it’s a long slow process. For ages now, I’ve written...
View ArticleThe Changing Face of Payments – Free Research Report
In the spring of 2015, the Financial Services Club ran an online survey, in collaboration with Cognizant and VocaLink, about the nature and state of the world’s largest payment processing...
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When paying is free, what then?
What happens when the cost of payments reaches zero, the speed of payments is instant, and everyone globally can make and take a payment, what happens then? I just had an interesting chat with someone...
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The Finanser Interviews: Niklas Adalberth, Co-Founder, Deputy CEO and Board...
Following our regular weekly interview, the Finanser talks this week with one of Europe’s fastest growing unicorns, Klarna, in conversation with co-founder and Deputy CEO Niklas Adalberth, To begin...
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Have banks made a fatal mistake with Apple Pay?
I was sitting the other day thinking about the good old days. In the good old days, if something was big and challenging, banks would get together and create a co-operative to solve the problem. SWIFT,...
View ArticleHSBC-BACS outage, as UK announces a world class payments system
Which do you want first, the good news or the bad news? OK, I’m gonna give you the bad news first. HSBC is down. According to the Daily Telegraph: HSBC hit by payments crash on payday The giant bank...
View ArticleThe implications of PSD2 and third party access to accounts (research)
I just found some interesting research about how banks in Europe are reacting to the Payment Services Directive 2 (PSD2), and what other banks worldwide think about it. PSD2 is a work-in-progress...
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Apple, Google and Samsung wallets: who’s winning the marketing wars?
Last month, I posted an update on the comparisons between Apple, Google and Samsung’s mobile wallets, so this month I thought it worth comparing their adverts. Let’s start with Apple Pay. The tagline...
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Banks make a corporates’ first experience, the worst experience
We had an interesting dinner this week talking about customer onboarding. The focus was on counterparty banks and corporate account opening processes, and the ongoing challenges therein. In a...
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The war on cash continues (according to McKinsey and Cap Gemini)
Being #SIBOS week, there’s a rush of new reports to push out. McKinsey’s Global Payments Report and Cap Gemini’s World Payments Report being the two big one I noticed this week. A quick review of...
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#Money 2020 is to Fintech what #Sibos is to banking
Having attended Sibos since way back when, I was sad to miss it this year. I got double-booked to be in Vegas at the Venetian to keynote with BAI RD2015. Surprisingly, I’ve been back in Vegas (why is...
View ArticleHow will Banks organise themselves to manage APIs built for PSD2 / XS2A?
The PSD2 is here. For those who don't know what that is, it's the European update to the Payment Services Directive (PSD) of December 2007. The original PSD aimed to harmonise the European payments...
View ArticleThe complexity of correspondent banking
I love the idea of money without government but, having sat through a regulatory discussion of correspondent banking, I think this hope is possibly false placed. However, for my banking fraternity, I...
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Mobile wallet wars? They haven’t even begun …
Looking back on 2015, it’s obvious that blockchain was the big focus as mentioned last week. There were other things though, particularly the increasingly intriguing wallet wars. Mobile wallet wars...
View ArticleThe Card and Payments Awards 2016: Here are the Winners
The Cards & Payments Awards 2016 took place the other day, so I thought I’d pick out the three Awards that interest me the most: Best Technology Initiative; Best Initiative in Mobile Payments; and...
View ArticlePussy Galore
OK, I see weird things everywhere. Last week in Japan … But even the Japanese cannot beat the guys in the Middle East. A few days before I went to Tokyo I was in the United Arab Emirates (UAE) at a...
View ArticleIn the digital age, printed proof of identity is ludicrous
I remember being involved in a business process re-engineering project for an insurance firm some years ago. We looked at how the underwriting process worked on complex insurance risks and discovered...
View ArticleThe African Mobile Revolution, Part One
Last week I chaired the inaugural Dot Finance Live conference in Nairobi, Kenya. It is Africa’s premier FinTech event, drawing people from all over the countries of sub-Sahara Africa. What struck me...
View ArticleAfrica’s blockchain transformation
ValueWeb makes the contention that you cannot have an internet of things without a real-time and cheap internet of value. A core part of this is focused upon building a cheap shared ledger structure...
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